Website policies

Clear terms. Clear privacy.

This page explains how this website can be used and how information you choose to send to Falardeau Flooring & Renovations is handled.

Last updated: September 15, 2026

Terms of Use

Using this website

This website is here to help homeowners learn about Falardeau Flooring & Renovations, think through renovation questions and decide whether to start a conversation with Matt.

The information on this website is general information. It is not a quote, project agreement, warranty, permit decision, engineering opinion or other project-specific professional advice. A renovation can change once the actual home, existing conditions and project scope are understood.

Project information and agreements

Sending a form, email, photo, video or other information through this website does not create a renovation contract or guarantee that a project will be accepted. Any project scope, price, schedule, warranty or other commitment will be set out separately when appropriate.

If a written quote, proposal or project agreement conflicts with information on this website, the project-specific written agreement controls.

Photos, videos and other material you send

Only send material you have the right to share. If a photo or video includes another person, private documents or someone else’s personal information, make sure you have permission to share it or leave it out.

Material submitted with a project inquiry is used to understand and respond to that inquiry. Falardeau Flooring & Renovations will not use a homeowner’s submitted photos or videos for advertising, social media, a portfolio or other promotion without separate permission.

Planning information and outside links

Some pages link to municipalities, conservation authorities, the Electrical Safety Authority, manufacturers and other outside sources. Those links are provided to help you find current information. Falardeau Flooring & Renovations does not control those websites or their content.

Permit, inspection, product and regulatory requirements can change. Check the appropriate official source for the requirements that apply to your property and project.

Website content

The writing, design, branding and original site material belong to Falardeau Flooring & Renovations unless another source is identified. You may use the website for your own personal planning, but you may not copy or republish its content for commercial use without permission.

Availability and changes

The website may be changed, corrected or temporarily unavailable from time to time. Falardeau Flooring & Renovations may update these terms when the website or its services change.

Privacy Policy

What information may be collected?

If you contact Matt through the website, by email or by phone, you may choose to provide your name, contact information, project location, project details, questions and other information related to your renovation.

If the website offers photo or video uploads, you may also choose to provide images, video and notes about the space. Please avoid including people, personal documents or other private information that is not needed to show the project area.

Why is the information collected?

The information you provide is used to understand your inquiry, contact you, discuss the possible project, prepare for a consultation and, if you become a client, support the related business relationship.

Information collected for a project inquiry will not be used for an unrelated purpose without permission unless the use is permitted or required by law.

Who may handle the information?

Falardeau Flooring & Renovations may use service providers that help operate the website, process forms, send notifications or store uploaded files. Those providers receive only the information needed to provide their service and may process information in other jurisdictions, where it can be subject to local law.

Personal information is not sold.

How long is information kept?

Project inquiry information is kept only as long as it is reasonably needed to respond to the inquiry, manage a related project, meet normal business recordkeeping needs or satisfy legal requirements. Photos and videos uploaded through this website are available through the upload system for up to 90 days, after which they are deleted from that upload storage. If a project proceeds, material that is needed for the project may be saved separately as part of the project record.

How is information protected?

Reasonable safeguards are used to protect personal information from loss, misuse and unauthorized access or disclosure. No website, email system or online storage service can guarantee perfect security, so please do not send information that is not needed for the project conversation.

Cookies and basic website data

This version of the website does not intentionally use advertising or behavioural-tracking cookies. The website host and related technical services may still create basic server logs or similar technical records needed to operate and secure the site.

Your choices and questions

You can ask what personal information Falardeau Flooring & Renovations has about you, request a correction, or ask a privacy question by contacting Matt. Some information may need to be kept where required for an active project, legal obligation or normal business record.

Matt Falardeau
Falardeau Flooring & Renovations
519-494-8963
Falardeau2010@hotmail.com

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